MASTER TERMS OF USE OF THE BIG SAVE WEBSITE OR APPLICATION

(Terms)

• Application of these Terms 

1. These Terms apply to your use of this Website or Application. By using this Website or Application, you acknowledge that you have read and understood these Terms and agree to be bound by them. They represent our entire agreement with you and supersede all prior terms, conditions, warranties and/or representations to the extent permitted by law. Please do not use our Website or Application if you do not agree to be bound by these Terms.
2. Use of the Products or Services is also subject to any Additional Terms posted from time to time. We may also periodically update or change the Terms without notice. You are advised to check them from time to time, as your continued use of our Website or Application will mean you accept any updated or revised Terms. 

• You agree that your use of the Website or Application acknowledges that you have read these Terms, understand it, and agree to be bound by them.

1. Unless otherwise specified, the Website or Application is intended for your personal/household or business use only. You may not authorise others to use the Website or Application, and you are responsible for all use of the Website or Application by you and by those you allow to use, or provide access to, the Website or Application. You may not impersonate, imitate or pretend to be somebody else when using the Website or Application.
2. TO THE FULLEST EXTENT OF THE LAW, YOU AGREE TO INDEMNIFY BIG SAVE AGAINST ANY LOSS, DAMAGE, HARM, CLAIM OR ANY OTHER COST WHATSOEVER THAT WE MAY SUSTAIN AS A RESULT OF YOUR USE OF OUR WEBSITE OR APPLICATION AND/OR ITS CONTENTS.

• Definitions 

The words and/or phrases used in these Terms of Use and Additional Terms will have the following definitions:

1. “Additional Terms” collectively referred to as all related agreements, Website or Application Terms, Proposals, mandates, instructions, service level agreements, standard terms and conditions, rules and such other policies of the Services from time to time;
2. “Areas” mean Gauteng, Limpopo and North West provinces;
3. “Application” means the Big Save computing application used to receive and make orders by the Customer;
4. “Big Save” or “we” or “our” means Big Save Holdings Proprietary Limited, a private company registered as such under the laws of the Republic of South Africa, this also includes all subsidiaries, affiliates and related entities; 
5. “Confidential Information” means any documentation or information, whether written or oral, provided by the disclosing party to the receiving party and all information regarding the business affairs, methods of operation, data, systems, procedures or Products which the receiving party or its contractors, consultants, agents or other representatives may receive or which may come to their attention in connection with the business of the disclosing party or otherwise pursuant to this Terms;
6. “Content” means any Website or Application and/or Services or any information, text, images, graphics, video clips, sound, directories, files, databases or listings, etc. available on or through the Website or Application and/or Services;
7. “Customer Content” means any information, content, trade marks or material of the Customer;
8. “Customer” or “you” means the registered user of the Application or Website who receives Products and/or Services; 
9. “Products” mean the fast moving consumable goods, household essentials, food stuff and any and all related goods available on our Website or Application;
10. “Order” means the online placement of an order, and receiving of an invoice, as provided to you through the use of the Application or Website;
11. “Services” means the use of the Website or Application, and the deliveries of the Products; and
12. “Website” means www.bigsave.co.za.

• Provision of Services 

1. We use cookies to identify the computer device with which you connect to our Website or Application. We reserve the right to restrict your use and access to our Website or Application or part thereof in the event of any unauthorised use.
2. Big Save uses trusted courier services to deliver the Products on the Customer’s Order, within Areas, either via door-to-door or call-and-collect depending on the selected option.
3. Prior to Service being provided, registration on our online shopping Website or Application is required. 
4. To register you will be required to provide certain information including but not limited to personal details, payment card details and your delivery address. When registering you will be required to choose a UserID and a password. Please keep your password private. Big Save accepts no liability for any damages suffered or losses incurred from the use or misuse of your password. You will be required to enter your user ID and password each time you visit our online shopping Application or Website. To amend any registration particulars please click on “My Profile” and edit your details.
5. During the checkout process, we will determine your delivery options based on your delivery address and postal code. Irrespective of whether you select door-to-door or call-and-collect, we will try our best to deliver within 24 hours if your order is placed before midday, but our standard delivery is 2 – 5 days depending on where you live.
6. Big Save delivery time slots are as follow: Monday-Friday 09h00 till 17h00, and Saturday 09h00 till 14h00 no deliveries will be made on Sundays and Public Holidays.
7. You hereby appoint Big Save to perform the Services and scope of work, which appointment Big Save accepts. 
8. We will process and compile your order, upon completion of this, we will pack, contact you to arrange delivery and deliver your order to your chosen location/household or get you parcel ready, and let you know once it is ready for collection.
9. Big Save offers a returns policy giving Customers 7 days to return their Products to Big Save. The Returns Policy is here.
10. All Products displayed on our Website or Application are subject to availability and will be delivered only within the Areas. All prices shown on our Website or Application are quoted in South African Rands and are valid and effective only in the Republic of South Africa. We reserve the right to discontinue or change the specifications of our Products and Services, from time to time, without notice. We will inform you as soon as possible if any Products or Services ordered by you, are not available.
11. We will debit the total value of your online order against the payment card or cash tendered by you during the checkout process. Payment will be affected on acceptance of your order and prior to delivery. By submitting your order, identity number and payment card details you warrant that you are over the age of 18 (eighteen), are authorised to make payment with the payment card and that there are sufficient funds available to pay for the order.
12. We have made every effort to display as accurately as possible the colours of the Products that appear on our Website or Application. However, as the actual colours you see will depend on the device that you use to access our Website or Application, we cannot warrant that your device’s display of any colour will be accurate.
13. We regret that no Order will be accepted if we identify a material error in the description of any of the Products or Services or their prices on our Website or Application. Packaging may vary from that shown on our Website or Application.
14. Orders placed online constitute your offer to purchase subject to these Terms. Your offer is deemed to have been accepted by us when you receive our confirmation of your order. Failure by us to formally confirm or notify acceptance shall not affect the validity of the sale or the enforceability thereof.
15. If you are dissatisfied with a Product purchased from our Website or Application you may return the Product in terms of our Returns Policy here.

• Fees and payments and cancellation

1. In consideration for the Services and Products, the Customer shall pay the agreed fee upfront as set forth on the Website or Application and Order. 
2. If Big Save agrees to provide the Customer with any additional Services or Products, the Customer shall be liable for the additional fees stipulated in respect of such additional Services or Products.
3. If no payment is made upfront your order will not be processed. 
4. All rates of charge, quotations or estimates which we give you include Value Added Tax (VAT). 
5. An order may be cancelled at anytime prior to the day of delivery.
6. Should the Customer cancel after the delivery or collection, the Customer will be charged 10% cancellation and receive a refund for their order, less the 10% cancellation fee. 

• Customer’s Responsibilities

1. As a condition of your access to the use of the Website or Application and receiving our Products and Services, you agree that you will comply with all applicable laws and regulations when using the Website or Application.
2. We reserve the right to suspend our Website or Application or any part thereof or terminate your account at any time if we, in our sole discretion, determine that you are not using the Website or Application in compliance with these Terms or if we believe the information provided by you is untrue, inaccurate or incomplete.
3. Big Save will, in its sole discretion, offer or deny the Services or Products to a Customer.
4. Each Customer represents, warrants and agrees that (a) you have full power and authority to accept these Terms, to grant the license and authorisation and to perform the obligations hereunder; (b) you will use the Services for household/business purposes; and (c) the address you provide when registering is the domicilium and principal place of business of your business entity, if applicable.
5. You will, if applicable be required to provide information or material about your entity, business or Products/Services as part of the Services. You represent, warrant and agree that (a) such information and material whether submitted during the Proposal, engagement, or registration process or thereafter throughout the continuation of the use of the Services is true, accurate, current and complete, and (b) you will maintain and promptly amend all information and material to keep it true, accurate, current and complete. 
6. You agree not to disrupt, overwhelm, attack, modify, reverse engineer or interfere with the Website or Application or its associated software, hardware and/or servers in any way, and you agree not to impede or interfere with others’ use of the Website or Application.
7. You further represent, warrant and agree that the Customer Content that you submit, post or display will:
1. not be false, misleading or deceptive;
2. not contain information that is defamatory, libelous, threatening or harassing, obscene, objectionable, offensive, sexually explicit or harmful to minors;
3. not contain information that is discriminatory or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
4. not violate these Terms or any other Big Save or additional or applicable terms;
5. not violate any Big Save policies, applicable laws and regulations or promote any activities which may violate any applicable laws and regulations;
8. conduct your business transactions with Big Save in good faith; 
9. not allow any unauthorised advertising on its Website or Application. You therefore may not provide to or post on or through the Website or Application any graphics, text, photographs, images, video, audio or other material that constitutes junk mail, spam, advertising and/or commercial offers; 
10. customer may not provide to or post on or through the Website or Application any graphics, text, photographs, images, video, audio or other material that is encrypted, invades anyone’s privacy, or illustrates, references or encourages conduct that would constitute a criminal offence, give rise to criminal liability or that otherwise violates any statute or regulation. You agree to use the Website or Application only for lawful purposes and you acknowledge that your failure to do so may subject you to civil and criminal liability; and
1. not engage in any activities that would otherwise create any liability for Big Save.
11. Big Save reserves the right, in our sole discretion to remove, modify or reject any Customer Content provided to Big Save which we reasonably believe is unlawful, violates the Terms, could subject Big Save to liability, or is otherwise found inappropriate in Big Save’s opinion.

• Content and system

1. Big Save may allow Customers access to content, Products or Services offered by third parties through introduction, referral or hyperlinks (in the form of word link, banners, channels or otherwise) or otherwise to such third parties’ sites. You are cautioned to read such site terms and conditions and/or privacy policies before using the services. You acknowledge that Big Save has no control over such third parties’ sites, Big Save does not monitor such sites, and will not be responsible or liable to anyone for such third party site or services or any content, products or services made available on such sites.
2. You agree not to undertake any action to undermine the integrity of the computer systems or networks of Big Save nor to gain unauthorised access to such Services, Products, Application, computer systems or networks.

1. Data Protection
1. The Protection of Personal Information Act, 4 of 2013 (POPI), imposes stringent obligations on South African companies which obtains and processes data relating to individuals (personal data). POPI defines “processes” widely to include holding, organising, using or disclosing personal data. Our full POPI Policy can be found here.
2. We are required to tell you that the personal data we receive about you, your officers or employees, or from you about other individuals, may be processed by us for the purpose of performing our Services and any compatible supporting functions, including submitting to suppliers. 
3. Personal data held by us may be accessible by our other offices (and those of our affiliates). However, personal data will be treated in all of such offices with the same confidentiality level as it is in Big Save.
4. If an individual requests, in writing, the right of access to personal data relating to him or her which is “processed” by us, we are legally required to grant the request. The right of access includes the right to information on the purpose(s) of the processing, the recipients of any disclosed data and the source of the data, as well as the substance of the data itself. If we are required to provide data in response to a request from an individual whose data we hold in connection with matters on which we are acting, or have acted for you, the work involved in providing that data will be treated as part of our Services to you.
5. Big Save undertakes in relation to any personal information provided by a Customer, to comply with the requirements of the POPI and with any other laws in force in the Republic of South Africa from time to time, which has as its object, the protection of an individual’s privacy.
6. Upon becoming a Customer, you consent to the inclusion of the contact information about you in our database and authorise Big Save to share the contact information with our experts, for the purposes of delivering the Service. 
7. For know-how and research purposes, we may retain your information and use in terms of our POPI Policy here, and obtained in the course of servicing you. 

• Confidential Information

1. The party receiving Confidential Information, if any (Receiving Party) from the party disclosing Confidential Information to the Receiving Party (Disclosing Party) pursuant to this Terms, will keep all Confidential Information disclosed by the Disclosing Party pursuant to these Terms, in strict confidence and shall not use any such information for any purpose other than the purpose for which it was disclosed, unless disclosure is authorised by the Disclosing Party in writing, or if the Receiving Party is ordered to disclose such information in the course of legal proceedings or by an order to court, or if disclosure is required pursuant to any law. 
2. For the purposes of this clause, Confidential Information does not include information:
1. that was known to the Receiving Party prior to disclosure by the Disclosing Party;
2. that is, or becomes, public knowledge through no fault of the Receiving Party; or
3. that comes to the knowledge of the Receiving Party as a result of disclosure by a third party who is not in breach of any obligation of confidentiality.
3. With respect to all Customer Content or  communication you send to us by e-mail, including but not limited to, responses, submissions, feedback, questions, comments, suggestions, and the like, we will be free to use any ideas, concepts, know-how, or techniques contained in your Customer Content or communications for any purpose whatsoever, including, but not limited to, the development, production and marketing of Products and Services that incorporate such information, without compensation or attribution to you.
4. Documents sent to you by e-mail (whether or not containing Confidential Information) will not be encrypted unless you request us, in writing, to encrypt outgoing e-mail. If we are able to agree to encrypt outgoing email, we will implement mutually acceptable encryption standards and protocols.
5. We make reasonable attempts to exclude from our e-mails, and any attachments, any virus or another defect that might affect any computer or IT system. However, it is your responsibility to put in place measures to protect your computer or IT system against any such virus or defect, and we do not accept any liability for any loss or damage that may arise from the receipt or use of electronic communications from us.

• Intellectual Property 

1. Big Save is the sole owner or lawful licensee of all the rights and interests in the Services and the Content. The Services and Content embody trade secrets, product file, and other intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the Services and Content will remain with Big Save. All rights not otherwise claimed under these Terms are hereby reserved.
2. “BIG SAVE” and related icons and logos are trade marks, registered or unregistered of Big Save, in various jurisdictions and are protected under copyright, trade mark and other proprietary rights laws. The unauthorised copying, modification, use or publication of these marks is strictly prohibited.
3. Our Intellectual Property Services, Content, drafts and work product will belong to us. We reserve the right, subject to any applicable laws to the contrary, to destroy, within a reasonable time, any items described in this paragraph that are retained by us.
4. We retain copyright in all documents we draft in connection with any matter, but we unexclusively license the use these documents to you, for the intended purposes, except for rights expressly gained under these terms, nothing in these Terms will function to transfer any of our Intellectual Property (IP) rights to you. We retain an exclusive interest in the ownership of our IP developed before and after the engagement with you.
5. The Content is protected by copyright, trade mark and other intellectual property laws and is the property of Big Save and its authorised service providers. The copying, reproduction, publication, display, rearrangement, redistribution, modification, revision, alteration, cropping, re-sizing, reverse engineering, movement, removal, deletion, or other use or change by you, directly or indirectly, whether by omission or commission, of any such Website or Application Content, including but not limited to the removal or alteration of advertising, is strictly prohibited.

• Breach

1. If any Customer breaches any Terms, or if Big Save has reasonable grounds to believe that a Customer is in breach of any Terms, Big Save will have the right to take such disciplinary actions as it deems appropriate, including without limitation: (i) suspending or terminating the Customer’s account and any and; (ii) restricting, downgrading, suspending or terminating the subscription of, access to, or current or future use of any Service; (iii) imposing other restrictions on the Customer’s use of any features or functions of any Service as Big Save may consider appropriate in its sole discretion; and (iv) any other corrective actions, discipline or penalties as Big Save may deem necessary or Big Save appropriate in its sole discretion.
2. Big Save reserves the right to cooperate fully with governmental authorities, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing. Further, Big Save may disclose the Customer’s identity and contact information, if requested by a government or law enforcement body, an injured third party, or as a result of a subpoena or other legal action. Big Save will not be liable for damages arising from such disclosure, and Customer agrees not to bring any action or claim against Big Save for such disclosure.
3. Big Save may, at any time and in our reasonable discretion, impose limitations on, suspend or terminate the Customer’s use of the Website or Application or any Service without being liable to the Customer if Big Save has received notice that the Customer is in breach of any Terms, Additional Terms or undertaking and such breach involves or is reasonably suspected of involving dishonest or fraudulent activities.  
4. The Customer agrees to indemnify Big Save, our affiliates, directors, employees, agents and representatives and to hold them harmless, from any and all damages, losses, claims and liabilities (including legal costs on a full indemnity basis) which may arise from your submission, posting or display of any Customer Content arising, from your use of the Services, or from your breach of these Terms.

• Disputes with Big Save

1. YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND US (WHETHER OR NOT SUCH DISPUTE INVOLVES A THIRD PARTY) WITH REGARD TO YOUR RELATIONSHIP WITH US, INCLUDING WITHOUT LIMITATION DISPUTES RELATED TO THESE TERMS OF USE, ADDITIONAL AGREEMENTS, YOUR USE OF THE PRODUCTS OR SERVICES, AND/OR RIGHTS OF PRIVACY AND/OR PUBLICITY, WILL FIRST BE RESOLVED BY SOMEONE AT A MANAGEMENT LEVEL, SHOULD THAT FAIL, BY THE CONSUMER OMBUDS. SHOULD BOTH OF THESE AVENUES FAIL, THE DISPUTE WILL BE RESOLVED BY A BINDING, INDIVIDUAL ARBITRATION UNDER THE ARBITRATION FEDERATION OF SOUTHERN AFRICA (“AFSA”) RULES FOR ARBITRATION OF CONSUMER-RELATED DISPUTES AND YOU AND WE HEREBY EXPRESSLY WAIVE. DISCOVERY AND RIGHTS TO APPEAL IN ARBITRATION ARE GENERALLY MORE LIMITED THAN IN COURT PROCEEDINGS, AND OTHER RIGHTS THAT YOU AND WE WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION. 

• Limitation of Liability

1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PRODUCTS OR SERVICES PROVIDED BY BIG SAVE ON OR THROUGH THE WEBSITE ARE PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”, AND BIG SAVE HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY WARRANTIES OF CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, RELIABILITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, AND UNDERTAKINGS ARE HEREBY EXCLUDED.
2. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE VALIDITY, ACCURACY, CORRECTNESS, RELIABILITY, QUALITY, STABILITY, COMPLETENESS OR CURRENTNESS OF ANY INFORMATION PROVIDED ON OR THROUGH THE WEBSITE; BIG SAVE DOES NOT REPRESENT OR WARRANT THAT THE MANUFACTURE, IMPORTATION, EXPORT, DISTRIBUTION, OFFER, DISPLAY, PURCHASE, SALE AND/OR USE OF PRODUCTS OR PRODUCTS OR SERVICES OFFERED OR DISPLAYED ON THE WEBSITE DOES NOT VIOLATE ANY THIRD PARTY RIGHTS; AND BIG SAVE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING ANY PRODUCT OR SERVICE OFFERED OR DISPLAYED ON THE WEBSITE.
3. These Terms are a contract for the provision of Services between Big Save and you. Our directors, professionals with similar status, members, consultants or employees, or any of our affiliates, shall not be liable for any claim whatsoever arising directly or indirectly in connection with these Terms, Proposal, this engagement or any such assignment, instruction or Services. The liability of the Big Save is limited to three months paid fees for the Services.
4. Subject to the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act 25 of 2002 (ECTA) the Services provided by Big Save on or through the Website or Application or otherwise are provided “as is”, “as available” and “with all faults”, and Big Save hereby expressly disclaims any and all warranties, express or implied, including but not limited to:
1. Big Save does not guarantee the suitability of the Products or Services for the Customer and it shall be the responsibility of the Customer to determine whether it can benefit from the Products or Services;
2. Big Save will not bear any liability for loss or damage suffered by the Customer, of any nature whatsoever, and the Customer shall not be entitled to any refund or reduction of the fees paid, or due and payable to Big Save due to negligence, whether gross or otherwise;
5. Each Customer hereby agrees to indemnify and excludes Big Save, our affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from such Customer’s use of the Products, Website or Application or Services, or from your breach of any of these Terms. Each Customer hereby further agrees to indemnify and excludes Big Save, our affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise from Customer’s breach of any representations and warranties made by Customer to Big Save, including but not limited to those set forth hereunder.
6. Big Save will not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, equity or otherwise or any other damages resulting from any of the following; the use or the inability to use the Services or Website or Application; unauthorised access by third parties to data or private information of any Customer; statements or conduct of any Customer of the; or any matters relating to Services however arising, including negligence.
7. The limitations and exclusions of liability to you under the Terms will apply to the maximum extent permitted by law and will apply whether or not Big Save has been advised of or should have been aware of the possibility of any such losses arising. 
8. Big Save will not be liable for any damage or loss of any nature with respect to third party products or failure of any such product or supplier to perform under its warranty.

• Force Majeure

1. Under no circumstances will Big Save be held liable for any delay or failure or disruption of the Website or Application content, Products or Services resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, pandemic, internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.
2. Neither party shall have any claim against the other (“the Affected Party”) for any failure of the Affected Party to carry out any of its obligations under these Terms as a result of any cause whatsoever beyond the control of the Affected Party.
3. The performance of the obligations of the Affected Party shall be suspended for the duration of the force majeure. Upon cessation of the force majeure, these Terms shall again become fully operative and the Affected Party shall immediately resume its performance.
4. If the suspension of performance continues for more than 180 (one hundred and eighty) consecutive calendar days, then either party may terminate by written notice to the other.

• Notices

1. All legal notices or demands to or upon Big Save will be made in writing and sent to Big Save personally, by courier, registered mail or dedicated email address to the contact details in the Proposal. 
2. Any notice given by Big Save or a Customer (the addressee) which:
1. is delivered by hand during the normal business hours of the addressee at the addressee’s domicilium for the time being, will be presumed, unless the contrary is proved by the addressee, to have been received by the addressee at the time of delivery;
2. is transmitted during normal business hours by electronic mail to the addressee’s email address, will, unless the contrary is proved by the addressee, be deemed to have been received by the addressee within twenty-four hours of the date of transmission, and if transmitted after normal business hours will be deemed to have been received by the addressee within twenty-four hours from the first business day succeeding the date of transmission. 
3. You agree that all Terms, notices, demands, disclosures and other communications that Big Save sends to you electronically satisfy the legal requirement that such communication should be in writing.

• General Provisions

1. Big Save and the Customer are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by these Terms.
2. If any provision of these Terms is held to be invalid or unenforceable, such provision will be deleted and the remaining provisions will remain valid and enforceable.
3. Big Save’s failure to enforce any right or failure to act with respect to any breach by you under these Terms will not constitute a waiver of that right nor a waiver of Big Save’s right to act with respect to subsequent or similar breaches.
4. Big Save will have the right to assign these Terms (including all of our rights, titles, benefits, interests, and obligations and duties in these Terms to any person or entity (including any affiliates of Big Save). You may not assign the proposal and, in whole or part, these Terms to any person or entity, unless Big Save agrees in writing.
5. These Terms and Additional Terms will be governed by the laws of South Africa without regard to its conflict of law provisions and the parties to these Terms agree to submit to the non-exclusive jurisdiction of the courts of South Africa and specifically the High Court of South Africa, Gauteng Local Division, Johannesburg. 
6. Our engagement with you does not create any rights in or liabilities to any third party, unless expressly otherwise in these terms.

1. ECTA and PAIA
1. These terms are subject to the provisions of ECTA and any of the terms that are in conflict with any of the compulsory provisions of the ECTA will be deemed to have been modified so as to comply with the ECTA.
2. For the purposes of the ECTA, Big Save’s information is as follows, which should be read in conjunction with the Application/Website or Application Proposal Service descriptions, Additional Terms and other terms and conditions contained on the Services:
3. Full name: Big Save Management Proprietary Limited, a private company registered as such under the laws of the Republic of South Africa, with company registration number: 2015/086252/07;
4. Main business: Provision of household essential/groceries to people or businesses in the township. 
5. Physical address: 313 Zasm Street, Waltloo, Pretoria;
6. Office bearer: Kerri Lind
7. Official email address: hr-risk@bigsave.co.za  

PAIA: The manual published in terms of section 51 of the Promotion of Access to Information Act 2000 may be downloaded from here