1. INTRODUCTION

1. Big Save Group utilises cookies and similar technologies throughout the Big Save Ecosystem to improve functionality, security, customer experience, analytics, personalisation and operational performance.
2. This Cookie Policy explains how cookies and similar technologies are used through:
   1. the Big Save Website;
   2. the Big Save App
   3. Digital Channels;
   4. Loyalty Programme platforms;
   5. customer engagement platforms; and
   6. other digital systems and services operated by or on behalf of the Big Save Group.
3. This Cookie Policy should be read together with:
   1. the Big Save Privacy Notice;
   2. the Big Save Digital Platform Terms and Conditions;
   3. the Big Save Standard Terms and Conditions of Sale;
   4. the Big Save Loyalty and Rewards Terms and Conditions; and
   5. any additional notices published by the Big Save Group from time to time.
4. By continuing to use the Big Save Ecosystem, a user acknowledges that cookies and similar technologies may be utilised in accordance with this Cookie Policy and Applicable Laws.

2. WHAT ARE COOKIES?

1. Cookies are small text files stored on a device when a user visits a website, application or digital platform.
2. Cookies help websites and applications function effectively and enable information to be remembered between visits.
3. Big Save Group may also utilise technologies similar to cookies, including:
   1. pixels;
   2. web beacons;
   3. software development kits (“SDKs”);
   4. tags;
   5. local storage technologies;
   6. analytics technologies; and
   7. similar digital tracking technologies,
      which are collectively referred to in this Policy as “Cookies”.

3. WHY WE USE COOKIES

1. Big Save Group may use Cookies for purposes including, but not limited to:
   1. enabling website and application functionality;
   2. maintaining security and preventing fraud;
   3. remembering user preferences and settings;
   4. improving customer experience;
   5. measuring website and application performance;
   6. understanding how users interact with the Big Save Ecosystem;
   7. improving products, services and digital platforms;
   8. administering customer accounts and loyalty programme participation;
   9. supporting customer engagement activities;
   10. delivering relevant content and promotions;
   11. conducting analytics and reporting;
   12. supporting Retail Media activities; and
   13. complying with legal, regulatory and operational requirements.

4. TYPES OF COOKIES WE USE

1. Strictly Necessary Cookies
   1. These Cookies are required for the operation, security and functionality of digital platforms.
   2. Without these Cookies certain website, application or account functions may not operate correctly.
2. Functionality Cookies
   1. These Cookies allow the Big Save Ecosystem to remember preferences, settings and user selections.
   2. Functionality Cookies may improve convenience and personalisation.
3. Performance And Analytics Cookies
   1. These Cookies help Big Save Group understand how users interact with digital platforms.
   2. Analytics information may be used to improve performance, customer experience, navigation and platform functionality.
4. Loyalty And Personalisation Cookies
   1. These Cookies may be used to support loyalty programme participation, rewards administration, customer engagement and personalised experiences.
   2. Such Cookies may assist Big Save Group in recognising loyalty members and tailoring experiences within the Big Save Ecosystem.
5. Advertising And Targeting Cookies
   1. These Cookies may be used to deliver relevant promotions, offers, campaigns, content and advertising.
   2. They may also assist with measuring campaign effectiveness and customer engagement.
6. Social Media Cookies
   1. Social media platforms may place Cookies when users interact with social media content integrated into the Big Save Ecosystem.
   2. Such technologies may be subject to the privacy policies of the applicable social media provider.

5. INFORMATION COLLECTED THROUGH COOKIES

1. Depending on the technology used, Cookies may collect information including:
   1. browser type;
   2. device type;
   3. operating system information;
   4. IP address information;
   5. language preferences;
   6. website navigation activity;
   7. page interactions;
   8. session information;
   9. referral information;
   10. location-related information where permitted;
   11. loyalty programme interactions; and
   12. other technical or usage information.
2. The information collected may be combined with other information lawfully available to Big Save Group in accordance with the Privacy Notice and Applicable Laws.

6. ANALYTICS, CUSTOMER INSIGHTS AND DATA PRODUCTS

1. Information collected through Cookies may be used to support:
   1. Data Analytics;
   2. Customer Insights;
   3. customer segmentation;
   4. audience measurement;
   5. trend analysis;
   6. Retail Media activities;
   7. platform optimisation;
   8. campaign reporting;
   9. performance measurement; and
   10. the development of Data Products and related analytical outputs.
2. Where information is utilised for analytics, reporting or commercial insight purposes, Big Save Group shall comply with Applicable Laws and the Big Save Privacy Notice.

7. THIRD-PARTY TECHNOLOGIES

1. Big Save Group may utilise technologies supplied by third-party providers.
2. Such providers may include:
   1. analytics providers;
   2. cloud service providers;
   3. advertising and marketing platforms;
   4. loyalty programme service providers;
   5. payment service providers;
   6. social media platforms;
   7. customer engagement platforms; and
   8. other authorised technology providers.
3. Big Save Group may permit such providers to process information on its behalf where reasonably necessary to provide authorised services.
4. Such processing remains subject to contractual controls, governance requirements and Applicable Laws.

8. MANAGING COOKIE PREFERENCES

1. Users may manage Cookie preferences through:
   1. browser settings;
   2. device settings;
   3. application permissions;
   4. cookie consent tools; and
   5. other preference management tools made available by Big Save Group from time to time.
2. Disabling certain Cookies may affect functionality, performance, security, loyalty programme features or user experience.
3. Certain strictly necessary Cookies may be required for the proper operation of the Big Save Ecosystem.

9. RETENTION AND SECURITY

1. Information collected through Cookies may be retained for periods reasonably necessary to fulfil the purposes described in this Policy, the Privacy Notice and Applicable Laws.
2. Big Save Group implements reasonable technical, administrative and organisational measures designed to protect information collected through Cookies.

10. CHANGES TO THIS COOKIE POLICY

1. Big Save Group may amend this Cookie Policy from time to time to reflect:
   1. changes in technology;
   2. changes in products and services;
   3. changes in analytics activities;
   4. changes in legal requirements; or
   5. operational developments within the Big Save Ecosystem.
2. The latest version of this Cookie Policy shall be made available through the Website, App or other Digital Channels.

11. CONTACT DETAILS

1. Questions, concerns or requests relating to Cookies, privacy or Personal Information may be directed to the Information Officer.
2. The current Information Officer contact details are available:
   1. in the Big Save Privacy Notice;
   2. in the Big Save PAIA Manual; and
   3. on the Big Save Website.